CALL:01437 721721

info@thousandislands.co.uk

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Information

When do we operate:
Boat trips run from 1st April to 31st October.  The booking office is open 7 days a week.  9.00am to 5.00pm April and May, 8.00am to 7.00pm June to mid September then back to 8.45am to 5.00pm until 31st October.

How to book a trip:
Telephone, email or call into our booking office to discuss which trip you want and when, payment is required to confirm the booking, you can pay by cash or card.  Bookings can be made and gift vouchers purchased 12 months of the year, the booking office is open all year..
Sailings are weather dependent, if the weather conditions are bad and the sea and swell is too rough we will have to cancel the trip for your safety in which case you will have a full refund or you can transfer to another day.
Some trips have an age restriction, please enquire.

Advanced Bookings:
The trips are very popular and booking in advance is advised.

How to get here:
You can get to our booking office in St. Davids, Pembrokeshire, Wales (SA62 6SL) by car, train or bus (
Bus Timetables).
The boats do not depart from St. Davids, they depart from St. Justinians Lifeboat Station (SA62 6PY) which is about 2 miles from our booking office in St. Davids.
*  you can walk or cycle
*  take the Celtic Coaster shuttle bus:
    departs Grove Car Park 9.00am, City Hall 9.01am (every hour thereafter)
    21st July to 1st Sept, service runs every 15 minutes
*  there is a pay and display car park at St. Justinians, it is an 8 minute walk down the lane to the boat departure point, parking fee is £3 a day. 
Please make sure to allow plenty of time to get to St. Justinians, sort yourselves out and get to the bottom of the lifeboat station steps 15 minutes before your trip time.
  
Check in:
You should call in or ring the booking office the day before your trip to check that there are no changes. On the day of your trip, no later than 1 hour prior to your departure time contact us in case there are changes, eg. bad weather.

Departure Point:
If you have your ticket and you have checked with the booking office that conditions are fine for your trip, make your way to the boat departure point at St. Justinians Lifeboat Station (SA62 6PY).  Go to the bottom of the Lifeboat Station steps and approach our boarding master 15 minutes before departure time.
Access to the lifeboat station is down a large flight of concrete steps with handrails to the base of the cliff, up a steep flight of steps with handrails to the top of the lifeboat station then along the lifeboat station slipway.


Cancellations:
Passengers may cancel their booking with full refund no later than 24 hrs before sailing. We reserve the right to cancel trips without warning due to bad weather conditions or for safety reasons, in which case you will be offered an alternative trip or receive a full refund.

General Information and accessibility:
Take warm waterproof clothing with you even if it is a lovely day, it is always colder at sea. If you are landing on Ramsey Island it is advisable to take refreshments with you although light refreshments are available at the farmhouse on the island at set times (tea, coffee, crisps, flapjacks).

A safety briefing will be given on departure of your boat, please listen to the briefing, it is for your own safety.

If you have any disabilities that may be agrivated by the movement of the boat, ie. bad back, neck or pregnant, please let us know before you book your trip.

Accessibility to the RSPB Nature Reserve of Ramsey Island:  please read by clicking on this link

The sea is a dangerous and ever changing environment and all adventurous activities carry certain risks which cannot be ignored.  We do not accept responsibility for incidents that occur outside our control.

A child is classed as 14 years and under.

Registered assistance dogs welcome on Ramsey Island.

Cameras, Videos & Binoculars:
You are welcome to bring your cameras, video cameras and binoculars, there are plenty of photo opportunities.  Wear a strap so that you don’t drop equipment over the side. We stop so that you can take pictures but bring a camera bag with you so your equipment doesn't get splashed while the boat is travelling.  Personal items are carried at your own risk.

Marine wildlife strandings:
If you are concerned about a seal or pup or find a stranded dolphin, whale, turtle etc. then ring one of the following people for help:
BDMLR hotline:  01825 765546 (office hours) or 07787 433412 (out of hours)
RSPCA hotline: (England and Wales) 0300 1234 999
SSPCA hotline: (Scotland) 03000 999 999

Conservation Note:
Thousand Islands are acutely aware of their responsibility to the unique eco-system within which they operate and follow the codes of conduct for the RSPB, Project Aware and WISE Code.

We cannot guarantee specific sightings as all birds and marine life are wild and travel vast distances every day.

Can I bring my dog: 
Dogs are welcome on the trips around Ramsey Island.  Some dogs are happy onboard, others find it stressful, it is up to you to decide.  If you are unsure then we offer a doggy sitting service.  
Registered assistance dogs are welcome on Ramsey Island.

   Thousand Islands Expeditions is a Partner of Planet Whale, the world’s largest online search engine for whale and dolphin watching trips. The Planet Whale partnership includes commercial Whale and Dolphin Watch Operators, Cetacean Conservation Organisations and individuals with a shared passion and goal: to develop a high quality, sustainable whale watching industry that will benefit whales, dolphins and te that spend their lives with them.

Gift Vouchers are available for Boat Trips or an item from our Gift Shop.
 There are lots of places to go, things to do, attractions and activities in St. Davids, Pembrokeshire Wales.